EMERGENCY SERVICES

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The Department of Emergency Services is one of the organizations entrusted with the responsibility of ensuring the safety of Lenoir County’s citizens in the event of an emergency. The Lenoir County Department of Emergency Services consists of four divisions: 911 Communications, Emergency Management, Emergency Medical Services, and the Fire Marshal.

If you have any questions, please feel free to contact our main office at any time during the hours of 8am and 5pm, Monday through Friday, and 911 in the event of an emergency.

Visit Lenoir County Emergency Services Website
Jerri King

Jerri King
Director

Lenoir County Emergency Services Department
Phone:
252-559-1911

Physical Address:
200 Rhodes Avenue
Kinston, NC 28502

Mailing Address:
PO Box 3289
Kinston, NC 28502

Hours of Operation:
Monday – Friday: 8:00am – 5:00pm

Director: Jerri King

Frequently Asked Questions

Where do I pay my EMS bill?

Lenoir County EMS uses a third party billing company, EMS Billing and Management. You may obtain their information here: https://emsbilling.com/patient.

What can I legally burn?

You may burn vegetative (yard) debris, ie: leaves, limbs, etc; however, it must be from your yard. You may not transport vegetative debris from other locations and burn them on your property. Always be aware of the wind conditions prior to burning. You may obtain additional information at the NC Division of Environmental Quality website: https://deq.nc.gov/

What do I need to have to work for EMS or Communications?

To be employed within the EMS Division, you must already hold a valid EMT, Advanced-EMT, or Paramedic level credential, as well as a NC driver's license.
To be employed within the Communications Division, you must have a high school diploma or GED from an accredited teaching institution, as well as a NC driver's license.
For both divisions, you must be able to pass a thorough criminal history background check and a drug test.

When I dial 911, why do they ask so many questions?

Responders are dispatched upon receiving address and telephone; however, additional information is needed to better prepare the responders for their arrival on scene and to provide the best level of service for the nature of the call.

How do I sign up for Swift911?
The information for registering for Swift911 and how to download the app for your phone is located on the Lenoir County Emergency Services Facebook page and is "pinned" to the top of the page. You may also call 252-559-1911 for additional assistance, if needed. If you sign up for Voice, Email, and Text - you will receive notifications through all these means simultaneously. If you do not wish to have a voice call, then just sign up for text and/or email.